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Africa Holds Massive Potential. Craftora Mobility Makes It Accessible.

For Chinese automakers, Africa represents one of the world’s fastest-growing markets, but also one of the most complex. Regulations vary widely. Service networks are inconsistent. Parts distribution is fragmented. Technicians are hard to train. Customer expectations differ from region to region. Launching without the right foundation is expensive and risky.

Pan-African Coverage

Operating across 30+ African markets.

OEM-Trusted Partner

Built to OEM standards.

Execution-Led Operations

We build and run the system.

Always-On Support

Long-term service and warranty support.

Who we are

Craftora Mobility removes every barrier to African expansion.

We have built the operational backbone Chinese OEMs need to succeed across the continent, with active coverage in 40+ countries. Our network includes certified workshops, trained technicians, regional parts hubs, field support teams, and a fully digital after-sales platform that connects every market into one unified system.

When you partner with Craftora,

your vehicles enter Africa with the infrastructure already in place: the service network, the warranty process, the parts availability, and the operations oversight that protect your brand and build customer trust.

25+

Years experience working.

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Our Divisions

Craftora Auto

Vehicle distribution, fleet supply, and after-sales operations for global automotive manufacturers.

Craftora Technologies

Creators of ShopOfficer — the platform powering dealer networks, service centers, and parts integration.

Trusted by 25,000+ world-class brands and organizations of all sizes

The Advantage Chinese Automakers Never Had in Africa Until Now

Most OEMs entering Africa face the same problems: slow launches, inconsistent service standards, difficult logistics, unreliable parts supply, and a lack of real-time visibility. These challenges weaken the customer experience and limit market growth. Craftora Mobility solves this with a complete ecosystem built specifically for the African environment:

Workshops activated and trained to OEM standard

Government and dealer relationships established

PDI and warranty workflows already operating

ShopOfficer providing real-time operational data

Technicians certified across multiple countries

Complete EV and NEV support with charging infrastructure

Parts positioned inside Africa for fast delivery

A Proven Model That Reduces Risk and Accelerates Growth

With Craftora Mobility, OEMs launch faster and scale deeper with far less operational cost. Our local teams manage the day-to-day operations: service quality, technician performance, parts movement, compliance, and customer support, allowing OEMs to focus on product, brand, and market expansion. Every workshop we activate runs on ShopOfficer, our proprietary after-sales platform. OEMs gain instant visibility into:

VIN-level service history

Track every repair and service event across the vehicle's lifetime with a permanent, accessible VIN record.

Warranty claim processing

Streamline and automate warranty submissions, approvals, and reimbursements directly with your OEM systems.

Maintenance schedule automation

Create and automatically issue proactive service schedules to owners based on vehicle usage and time.

Genuine OEM parts ordering

A seamless, integrated portal for workshops to order authentic parts directly from your OEM catalog.

Dealer & workshop dashboards

Provide your network with clear, actionable performance insights and key operational metrics.

Real-time performance reporting

Monitor warranty spend, claim rates, and network performance with live OEM-level data.

Africa Will Be a Major Market for the Next Generation of Chinese Brands

Electric mobility, compact passenger cars, and commercial vehicles all have growing demand across African economies. The continent is shifting. The brands that establish infrastructure early will dominate the next decade.

Craftora Mobility exists to make sure you are one of those brands. We build strong after-sales, reliable parts supply, trained technician networks, and digital service visibility, the four pillars required for long-term success in Africa.You bring the vehicles. We build the system that supports them.

Craftora Mobility, Your Partner for a Scalable Africa Strategy

If your company is preparing to enter Africa or expand your footprint, we provide the infrastructure, operational expertise, and technology needed to succeed. Africa is ready. With Craftora Mobility, your brand is too.